Dr. Jones’s knowledge of Human Capital Transformation started with his own transformation during training as an officer in the US Marine Corps. He then refined that knowledge working on Wall Street and in Change Management for Accenture in London. But the roots of what is uniquely valuable about Milo’s approach to Human Capital Transformation has two other sources.

The first distinctive element flows from his research as a Fellow at the Center for the Study of Digital Life. They treat digital technologies as social and psychological phenomena, not merely as technical changes. The second special component in Milo’s approach draws on his PhD research on the internal analytic culture of the CIA (that was subsequently published by Stanford University Press as Constructing Cassandra: Reframing Intelligence Failure at the CIA, 1947-2001).

This unique combination of factors and experiences allows Milo to introduce frameworks, anecdotes and insights into his training that are truly practical, fresh, and memorable. Balancing what is technically possible with what is practical for companies and governments today, he pays special attention to the implications of digital technologies for the skill sets of individual leaders and for the capabilities that organisations need now and in the future.